Privacy

This policy explains how Outpost Goods Pty Ltd (“Outpost”, “we”, “us”), a distribution and brand agency based in Sydney, Australia, handles personal information collected through this website. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

We only collect what you choose to give us. When you make an enquiry through our contact form, we collect your name, email address, and any business details or message you include. When you subscribe to updates, we collect your email address. We do not ask for sensitive information, and we don’t require you to create an account.

How we use it

We use the information you provide to respond to wholesale and stockist enquiries, arrange showroom appointments, manage brand partnerships, and — only if you’ve opted in — send occasional updates from the Outpost network. We don’t sell your personal information, and we don’t use it for purposes unrelated to why you gave it to us.

Analytics & cookies

We use privacy-friendly, aggregated website analytics to understand which pages and brands draw interest. This analytics does not use cookies, does not track you across other websites, and does not build an advertising profile of you. We don’t run advertising or third-party tracking cookies on this site.

Who we share it with

We share personal information only with the service providers that help us run the site and respond to you, including our website host, our form-processing provider, our email and email-marketing providers, and our analytics provider. These providers act on our instructions and only receive the information needed to perform their service. We may also disclose information where required by law.

Overseas storage

Some of our service providers store data on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

Security & retention

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. We keep enquiry and subscriber information only for as long as needed to deal with your request or for as long as you remain subscribed, after which it is deleted or de-identified.

Your choices & rights

You can unsubscribe from updates at any time using the link in any email we send. You may also ask us to access, correct, or delete the personal information we hold about you. To make a request, email sam@outpostgoods.au and we’ll respond within a reasonable timeframe.

Contact & complaints

For any privacy question or concern, contact us at sam@outpostgoods.au. If you believe we have mishandled your information and aren’t satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The current version is always published here, with the date it last changed shown above.